Cynthia G. Swank is a Certified Archivist and Certified Records Manager. Prior to founding Inlook Group, she established and headed the Archives and Records Management Department of J. Walter Thompson Company, a multi-national advertising agency. She developed the department's infrastructure, but perhaps more importantly, oversaw the effort to collect, appraise, preserve and make available the company's extraordinary archival holdings for internal use and for historical research. Recognizing the need for a solid records management program, she implemented a records retention schedule, conducted a retrospective review of all records in storage, and ran the daily operations. Cynthia later set up and managed the Corporate Tax Information Center for Unisys Corporation, the computer company.

Cynthia served as an elected member of her town's Budget Committee, and has been a reviewer for several national grants programs. She is a graduate of Muhlenberg College and New York University with a certificate in archives management and historical editing, and studied organizational culture as an NEH/Mellon Fellow at the University of Michigan. These experiences, and her service as treasurer of several organizations and as a commercial loan officer at Chase Manhattan Bank, have convinced her that sustainable programs depend upon good planning and understanding what will work in a particular organization.

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Peter J. Parker, with degrees from Harvard College and the University of Pennsylvania, taught for several years before becoming Curator, then Director of the Historical Society of Pennsylvania, a major research library and museum in Philadelphia. As Curator, he was responsible for a nationally known collection of manuscripts, prints, drawings, photographs, maps, a/v materials, paintings, and artifacts. He supervised reference, conservation, and photoduplication services as well as several large online cataloging and preservation microfilming projects.

As Director, Peter produced HSP's first long-range plan, improved collections and preservation policies and implemented disaster recovery and scheduled maintenance plans. He also secured funding for and supervised the construction of new climate-controlled stacks and collections storage.

Since moving to New Hampshire, Peter has served as an officer of the New Hampshire Library Trustees Association, the New Hampshire Archives Group, and Exeter's American Independence Museum and as a board member of the New England Archivists. He was also a member of the Collections Committee of the New Hampshire Historical Society. His professional and community experiences have convinced him that cooperation, planning, and the creative use of limited resources are vital to the resolution of most problems.

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